Looking beyond the core utility of your product or service will lead you to discover all kinds of new ways to serve your customers, potentially taking you into completely new market spaces. This is the lesson we can learn from a bag of chips.
“Doritos might have crashed out of the Super Bowl after a decade of fun ads, but Frito-Lay still has a few party tricks up its sleeve for this year’s big game. The chip maker’s Tostitos brand has made a limited-edition “Party Safe” bag that can tell when you’ve been drinking, and will help you get home safely from that Super Bowl party.
The special bag, created by Goodby Silverstein & Partners, comes equipped with a sensor connected to a microcontroller calibrated to detect small traces of alcohol on a person’s breath. If any alcohol is detected, the sensor turns red and forms the image of a steering wheel, along with an Uber code and a “Don’t drink and drive” message.” That is one caring bag of snacks.