Last month Professors Kim & Mauborgne published their new book entitled ‘Beyond Disruption’. The book lays out the essence and path to nondisruptive creation - the optimal type of market-shaping innovation that benefits society and all stakeholders, without causing any casualties or displacement.

I have very fond memories of my close association with the two professors during the launch and popularization of Blue Ocean Strategy, and my Slingshot platform was born as the result of that work.

The focus of their new book is highly relevant and especially timely for the post-pandemic world where a new type of leadership is needed, one based on transformational, yet sustainable and positive-sum market strategy.

#disruption #blueoceanstrategy #innovation #markettransformation #leadership #creativity #sustainability

It was great to be in Lisbon last week and to spend an enjoyable day with members of YPO Portugal. During our workshop session at the majestic The One Palacio da Anunciada hotel, we explored how to lean into uncertainty, master creative transformation, and continuously re-imagine boundaries in business and in our personal lives.

This mindset and accompanying step by step approach is critical for navigating high volatility and enabling us to be among the future shapers.

#ypo #leadership #strategy #changemanagement #innovation #transformation

In his State of the Union address earlier this year, U.S. President Biden launched an initiative forcing airlines to eliminate ‘junk fees’ – hidden, punitive charges added to basic airfare. He is proposing the Junk Fee Prevention Act, saying “We’ll prohibit airlines from charging $50 round-trip for a family just to be able to sit together, baggage fees are bad enough. Airlines can’t treat your child like a piece of baggage.”

Such action on the part of the President should be a wakeup call for all businesses to reexamine their customers’ experience, in search of major pain points. And there is no shortage of them in any industry. According to the recently published annual Customer Rage Survey, a record number of Americans are finding faults with companies’ products and services – 74% of respondents experienced a product or service problem in the past year.

So why not seize the opportunity and be the first to remove or transform the most bothersome aspects of your industry’s customer experience? Alternatively, you can wait until your customers flee in search of more pleasant experiences and a presidential intervention forces you to do so.

#customerexperience #innovation #presidentBiden #junkfees #markettransformation

I am pleased to be the guest of the upcoming Global Innovation Institute Webinar.  The session, hosted by GInI's Executive Director Anthony Mills, will air on March 23rd at 11 am EDT, and focus on practical steps for turning crisis into opportunity.

Join us by registering here:

https://us02web.zoom.us/meeting/register/tZUudeuhpzoqHdIwgmdUuYZbF4II5KqhUHpB

#innovation #transformation #creativity #strategy #crisismanagement

Imagine an experience like no other. One that awakens the very best of intellectual, emotional and physical wellness. Your classroom? The most stunning, handpicked locations around the world.

I am pleased to partner with Georgia St John-Smith to co-host the ‘Re-Imagine Success’ Total Wellness retreats. Our sessions will provide the singular opportunity to immerse yourself in deeply meaningful learning, recalibration, and mindfulness, while exploring how to systematically overstep perceived boundaries.

This isn't just about getting away. This is about unlocking your full potential in business and all aspects of your life.

#wellness #transformation #execuitveretreat #leadership #lifelonglearning